Welcome to Nelson Medical Practice
Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times, complete an online registration form and health questionnaire.
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Tuesday 14th May, 2024 - PRACTICE CLOSED IN THE AFTERNOON
All GP Practices in East Lancashire are closed today from 1pm - 6:30pm for Protected Learning Time. This enables Practices to provide dedicated training to their staff and to discuss and plan ways that will allow them to improve services, meet demand and support the wellbeing of staff.
For all life-threatening medical emergencies please phone 999.
If you feel your request is urgent and cannot wait until the following day, please phone the surgery and follow the instructions on the answerphone message.
For all routine requests for results, appointments, prescriptions, and general queries please contact us on Friday 5th April, 2024.
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A New Way to Register with this Practice
If you would like to register with our Practice, please click on the link below:
https://gp-registration.nhs.uk/P81170
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Team Update
We are delighted to announce that we have recruited a new Pharmacist. Mudassar will be joining us in January 2024. He will be able to help the Practice with any medication queries that we receive.
We are also pleased to inform you that we have a new Receptionist/Care Navigator, Kara. Kara will be learning the role from the beginning of April.
New Service
Did you know…? We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.
From 1st November, 2021 if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice. We think this is a good thing. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.
This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.
We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service
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FAILURE TO ATTEND APPOINTMENTS
We aim to provide all our patients with the best possible service and to achieve this we need your co-operation.
If you are unable to keep your appointment, please make every effort to cancel it well in advance so that it may be offered to someone else. Non-attendance and cancellations at short notice without a valid reason deprives other patients of essential medical services.
Between 4th December 23 and 31st December 23, 855 appointments were not attended. (Data from NHS Digital)
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LATE FOR YOUR APPOINTMENT?
A common reason for our clinicians running late is that some patients do not attend on time. Please note, you may not be seen if you are more than 10 minutes late for your appointment.
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CORONAVIRUS - COVID 19
For all the latest guidance please see our link under further information to the right of this page.
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NHS NUMBERS
A new online service is now available to help our patients find their NHS number. Predictably called find your NHS Number, this service is for anyone living in England who has forgotten or does not know their NHS Number.
https://www.nhs.uk/nhs-services/online-services/find-nhs-number/
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ACCESS ALL AREAS
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home. Try one of the to see which one works best for you:
The MyGP App
The FREE MyGP app lets you book GP appointments, order repeat prescriptions and set up medication reminders on your smartphone.
How do I access it?
The myGP app is free to download from the App Store and Google Play.
The NHS APP
Owned and run by the NHS, the NHS App is the simple and secure way to access a range of NHS services on your smartphone or tablet.
You must be aged 13 or over and be registered with a GP surgery in England.
The NHS App has recently been redesigned to make it simpler and easier to access NHS services.
Some items have moved within the App, but all the health services you need are still available. Your settings will remain the same before and after the update too.
The new, user-friendly version of the NHS App will start to be available from December 11th, making it easier to:
- order repeat prescriptions
- book appointments
- access 111 Online
- view your GP record
- Check your symptoms
- View information such as your allergies and your current and past medicines.
- and much more…
Need some help using the NHS App? Use the in-app Help feature or visit nhs.uk/nhs-app for guidance.
Please click on the following link for further details.
https://m.youtube.com/watch?v=4nRhmJ_tlI4
6th December, 2023
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
(Site updated 10/04/2024)