22nd June, 2023

We are very sorry but our new phone system is not working properly at the moment.  The supplier is aware of the issues and the Practice is awaiting an engineer's visit.  We are extremely sorry for any inconvenience that is being caused.  We are equally frustrated and disappointed with this situation.

31st March, 2023

From Friday 31st March, 2023 we will be changing our telephone supplier.  Our new number will be 01282 501622.

November 2022

WE ARE RECRUITING

The Practice is looking for someone to join our amazing Admin team. If you are interested in applying please look on the NHS Jobs website for further details.

Face Masks/Coverings - 19th January, 2022

Phones - 9th June 2021 - 08:03

The phones across East Lancashire Practices are having issues again today.  Patients are being connected to the surgery but unfortunately our reception team are unable to hear them.  The IT Department are now aware of the issue and are looking to resolve it as soon as possible.  We are extremely sorry for any inconvenience this may cause.

Data Sharing - June 2021

As of 1st September, 2021 your data will be shared with NHS Digital to help improve health, care and services.  For more information see our dedicated page on this topic to the right-hand side of this page.

Bank Holidays May 2021

The Practice will be closed on Monday 3rd May, 2021 and Monday 31st May, 2021.  If you need medical attention during these periods please ring 111 or in an medical emergency 999.  

Remember to order any repeat medication in plenty of time.

Telephone Issues - Wednesday 17th March, 2021

The telephone system appears to be having issues again.   Although we can hear the phone ring and answer it, we are unable to hear anything from the caller.  This appears to be impacting on most Practices in the 01282 area.  The issue is being investigated by the providers.   

If you need to contact us in the meantime we can still access our emails - nelson.medicalpractice@nhs.net.     We are sorry for any inconvenience that this may cause. 

COVID-19 Vaccinations for 50 years old and over

If you are aged 50 or over and have not had your COVID vaccination yet, please contact the surgery to make an appointment.

New Patient Applications

We are experiencing a very high demand to register with our Practice.  Please allow at least two weeks for your application to be processed.  Thank you for your patience during this time.

COVID Recovery

Find online support for covid recovery here:

https://www.yourcovidrecovery.nhs.uk/

Practice Telephone System - 12th October 2020

We have just been notified that the phone systems for many Practices in the area are out of order.  The phone supplier is aware of the issue and is working on a fix.  In the meantime, prescriptions and appointments can be made through DoctorLink.  Thank you for your understanding.

Heatwave - 11th August, 2020

Guidance on how to cope with hot weather.

https://www.nhs.uk/live-well/healthy-body/heatwave-how-to-cope-in-hot-weather/

Face Masks/Coverings - 15th June, 2020

From week beginning 15th June 2020 we will be requesting that all patients who have been asked to attend the surgery to arrive wearing a suitable face mask or covering such as a scarf.  We thank you for your help in this matter.

Coronavirus (Covid-19)

Nelson Medical Practice, the NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases.  The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on:

https://www.nhs.uk/conditions/coronavirus-covid-19

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.  Use this service if:

• You think you might have coronavirus
• In the last 14 days you've been to a country or area with a high risk of coronavirus
• You've been in close contact with someone with coronavirus

DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL.  CALL 111 if you need to speak to someone.

Advice accurate as of 05/03/2020

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